Privacy Policy
Policy
Channel Bridge, Inc. (“Channel Bridge,” “we,” “our,” or “us”) is committed to protecting the personal information entrusted to us by our customers, business partners, and website visitors. We handle personal information in accordance with the Act on the Protection of Personal Information of Japan and other applicable laws and regulations.
This Privacy Policy explains how we collect, use, share, and safeguard personal information.
1. Company Information
Channel Bridge, Inc.
Aoyama Tower Place 8F
8-4-14 Akasaka, Minato-ku
Tokyo 107-0052, Japan
Representative: Takuya Tamaki, President & CEO
2. Compliance with Applicable Laws
We handle personal information in compliance with the Act on the Protection of Personal Information of Japan, relevant regulations, and applicable guidance issued by competent authorities.
3. Collection of Personal Information
We collect personal information by lawful and fair means. When we collect personal information, we specify or notify the relevant individual of the purpose of use, either through this Privacy Policy or by other appropriate means.
4. Purpose of Use
We use personal information only to the extent reasonably necessary for legitimate business purposes, including the following:
4.1 Information relating to customers
We may use personal information:
- to process and manage transactions between customers and Channel Bridge;
- to respond to inquiries, requests, and communications;
- to provide information about our products, services, updates, and improvements;
- to manage applications for exhibitions, seminars, events, and other business activities, and to communicate with participants and organizers.
4.2 Information relating to business partners
We may use personal information:
- to communicate with suppliers, distributors, resellers, and other business partners;
- to manage purchasing procedures, support services, contractual relationships, and related business operations.
5. Sharing of Personal Information
We may share personal information with the following affiliated company where necessary for the purposes described in this Privacy Policy:
- Shared data items may include: company name, individual name, department, job title, address, telephone number, email address, and responses to surveys or inquiries.
- Shared recipient: Channel Management Solutions, Corp.
- Purpose of sharing: To support the purposes set out in Section 4, particularly those relating to customers and related business communications.
- Responsible party for shared personal information: Channel Bridge, Inc.
For inquiries regarding shared use of personal information, please contact us at the contact details listed in Section 10.
6. Disclosure to Third Parties
We do not disclose personal data to third parties without the prior consent of the individual concerned, except where permitted or required by applicable law.
Such exceptions may include cases where disclosure is necessary:
- to comply with legal obligations;
- to protect the life, body, or property of an individual where obtaining consent is difficult;
- to protect public health or the welfare of children where obtaining consent is difficult;
- to cooperate with governmental or public authorities as required by law;
- in connection with academic or research purposes as permitted by applicable law.
The following situations are not treated as disclosure to a third party under applicable law:
- where we outsource all or part of the handling of personal data within the scope necessary to achieve the stated purposes of use;
- where personal data is transferred in connection with a business succession, such as a merger or corporate reorganization;
- where personal data is shared in accordance with Section 5 of this Privacy Policy.
7. Security Measures
We take reasonable and appropriate security measures to protect personal information from unauthorized access, leakage, loss, alteration, or destruction. We also provide appropriate supervision and management of our employees and contractors who handle personal information.
8. Requests for Access, Correction, or Deletion
Where required by applicable law, we will respond appropriately to requests from individuals regarding their personal information, including requests for:
- notification of the purpose of use;
- access or disclosure;
- correction, addition, or deletion;
- suspension of use;
- suspension of disclosure to third parties.
Before responding, we may verify the identity of the individual or the authority of the person making the request on the individual’s behalf.
9. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience, analyze website usage, and enhance our services. Cookies are small text files stored on your device by your web browser. Through cookies, we may collect information such as browsing history, website usage information, and related technical data.
You may disable or delete cookies through your browser settings. Please note that doing so may affect the functionality or availability of certain parts of our website.
We may also use Google Analytics provided by Google LLC to better understand how visitors use our website and to improve our website and services. Information on how Google handles data can be found in Google’s own terms and policies.
10. Contact for Privacy Inquiries
If you have any questions, concerns, complaints, or requests regarding our handling of personal information, please contact us at:
Channel Bridge, Inc.
Aoyama Tower Place 8F
8-4-14 Akasaka, Minato-ku
Tokyo 107-0052, Japan
Representative: Takuya Tamaki, President & CEO
Email: info@ch-bridge.com
June 14, 2023